Terms of Service

Last updated: June 28, 2026

These Terms of Service (“Terms”) govern your access to and use of CoachForge (the “Service”), an AI-assisted coaching platform. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

CoachForge lets coaches schedule and run video sessions, record and transcribe those sessions, generate AI session debriefs and follow-up emails, and manage client relationships. You are responsible for your use of the Service and for any content you create or upload.

2. Data Processing

As a coach, you are the data controller for your clients’ personal data; CoachForge acts as a data processor on your behalf. We process data only to provide the Service, including recording, transcription (via OpenAI Whisper), AI analysis, and email delivery (via Resend). You are responsible for having a lawful basis to process your clients’ data and for obtaining any required consents. See our Privacy Policy for details.

3. Recording Consent

You may only record a session where all participants have consented. The Service presents an explicit recording-consent prompt to both coach and client before recording begins, and proceeds without recording if any party declines. You are solely responsible for complying with the recording and wiretap laws applicable in your and your clients’ jurisdictions.

4. Data Retention

Session recordings, transcripts, debriefs, and client records are retained for as long as your account is active, or until you (or your client, via you) delete them. On account termination, we delete or anonymize personal data within 90 days, except where retention is required by law. You can export or erase a client’s data at any time from the client’s page.

5. Intellectual Property

The Service, including its software, design, and branding, is owned by CoachForge and protected by intellectual-property laws. You retain all rights to your own content, your client records, recordings, transcripts, and notes. You grant us a limited license to process that content solely to provide the Service. We do not use your content to train AI models.

6. Limitation of Liability

The Service is provided “as is” without warranties of any kind. AI-generated content (debriefs, summaries, emails) may contain errors and must be reviewed before reliance. To the maximum extent permitted by law, CoachForge is not liable for any indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the 12 months preceding the claim. CoachForge is a productivity tool and is not a substitute for professional, legal, medical, or mental-health advice.

7. Account Termination

You may cancel your account at any time. We may suspend or terminate your account for breach of these Terms, non-payment, or unlawful use. On termination, your right to use the Service ceases and we handle your data as described in Section 4 and the Privacy Policy.

8. Refund Policy

Paid plans are billed in advance. You may cancel at any time and will retain access until the end of your current billing period; we do not provide pro-rated refunds for partial periods. If you believe you were charged in error, contact us within 30 days and we will review the charge in good faith.

9. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service. Continued use after changes take effect constitutes acceptance.

10. Contact

Questions about these Terms: hello@coachforge.pro.